Uploading of images depends on image size and your internet connection however, shouldn't take longer than a few seconds (or minutes for an MP4 movie if you submit to the multimedia category).
If the file does not comply with the requirements it will not load to the system and there will be no thumbnail showing.
Images have to be saved in jpg format (or MP4 for multimedia) and named correctly using only letters, numbers and under scores; any other symbols may cause the upload to fail.
You have to register on the site with your details in the first stage of the submission. Please check under "my account" that your details are up to date.
Once you register, you will be able to log on again using your user name and your nominated password (password can be any number of letters and/or numeric characters) to check on your entries.
When Images are loaded to the server successfully, you get to see a thumbnail of the image and a message indicating it's done. The 2 reasons the process is not successful are: the file name has 'illegal' charaters (space and symbols other than letters, numbers and under score) or the file format is other than JPG or MP4.
You need to add the description BEFORE paying for your images. Once you've paid, the images get locked and you will not be able to make any changes.
Please enter your landline/mobile number again. Please note, you cannot have any symbols other than numbers and under score (no spaces allowed).
Once logged in check the images you uploaded under "submissions". On the next page you’ll be able to delete the image. Bear in mind that once you pay for your submission, the images get locked and you will not be able to make any changes.
The system checks that you enter only numbers into the phone/mobile fields. The accepted characters are numbers and dashes. You cannot have spaces. A Sydney number will be entered as 02-91234567.